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Open a service and go to the Networking tab.
The Networking tab with public access, the IP allowlist and connection details

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Connection details

The Connection Details section shows the Host, Port, Database, Username and Password for the service’s owner account. Click the eye icon to reveal the password, and the copy icon next to any field to copy it. Expand PostgreSQL / psql or JDBC (Java) for a ready-made connection string.
For applications, create a dedicated user on the Users tab instead of using the owner account.

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Public internet access

New services are Private. They can only be reached from inside SabaothCloud’s network. To connect from your own machine, a server or another cloud:
  1. Click Expose to Internet. The service must be Ready.
  2. Copy the External Host and External Port that appear.
  3. Add your IP address to the allowlist below.
To stop public access, click Make Private and confirm. The public address is removed, outside connections are closed and the IP allowlist is cleared.

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IP allowlist

When a service is public, the allowlist controls which addresses can connect.
An empty allowlist means any IP address on the internet can try to connect. Add at least one entry as soon as you expose a service.
To add an entry, type an IP address or CIDR range, such as 203.0.113.24/32, and click Add IP/CIDR. Shortcuts are available: To remove an entry, click the x next to it and confirm.

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Troubleshooting connections

Check that the service is Ready, that it is exposed to the internet, and that your current IP address is on the allowlist. Your IP may have changed if you’re on a home or mobile network.
Check the username and password. If you rotated the password, update it in your application. See Database users.
Add sslmode=require to your connection string.
Lower your application’s pool size, raise the user’s connection limit, or turn on connection pooling.